Questions on factions

[LOLC2k]

Hey, new player. I just joined the Hands of Mundus. I have a few questions on what this entails, however (aside from roleplay, I've started that). I understand there is faction gear, etc, but I have no idea where this is. Additionally, I have a banner, but I likewise have no idea what to do with it. In looking for information on factions, I haven't seen a guide with these aspects. I can ask in character, but unless I know someone is in the Hands of Mundus, I'm unlikely to. And asking "what do i do with a banner" in character seems silly.

[Lothoir]

I'll get at you with my very important Hand, James Arrow. Consider that everything he says is, at best, a bald faced lie, except for when he's serious, and you should be good.

[Torgar]

I believe the shop is the magus outside the barracks at the gate of the sunderer for specific hand of mundus gear, and the banner drop of point is likewise outside the barracks.